Privacy Policy

This website is managed by Kallisti Biotech Ltd and its subsidiaries. (hereinafter referred to as Kallisti Biotech or we). Kallisti Biotech Ltd is registered in the UK. Kallisti Biotech recognises the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect the information you provide to us. When you register online with Kallisti Biotech, you give us your consent to process and use the submitted personal data in accordance with this privacy policy. This privacy policy applies to all protected personal information collected, maintained or used by Kallisti Biotech.

What information does Kallisti Biotech collect?

Kallisti Biotech collects personal data from visitors to the website who register their information or who use the online store. We also use “cookies“ (as described below) and track IP addresses so we can improve our services and enhance your Kallisti Biotech experience. In addition, Kallisti Biotech collects some protected personal information (e.g. name, address, telephone number(s), email address etc.) from our customers who submit their customer information on our websites, from our affiliated companies and, on occasion, from unrelated third parties. Kallisti Biotech does not collect or store any credit card information from our online customers. To serve you better, we may combine information you give us with other information that is publicly available.

Children's policy

Kallisti Biotech does not wish to collect personal information from anyone under the age of thirteen (13). If you are under the age of thirteen (13), please ask your parent or guardian to register.

Legal purchase age

If you are under eighteen (18), we require that you inform and get your parent’s or guardian’s consent before purchasing anything on or any other website related to Kallisti Biotech.

How does Kallisti Biotech use the information you provide? 

If you give us your personal information, at one of our stores or online, then with your consent, Kallisti Biotech will use this information to keep you informed of our special events or promotions, to register you on our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order. We will send you announcements or communications by email only if you give us your permission to do so by either giving the appropriate consent on our web site or by submitting your email address in any of our stores or to one of our representatives. In addition, we may use information about your product interests and purchases from us and our affiliates, including without limitation Kallisti Biotech, to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via email, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalise your shopping experience with us, and to communicate with you in accordance with this policy.

Does Kallisti Biotech share your information with others?

Kallisti Biotech does not sell, rent or disclose our client's names, addresses, email addresses or other personal information to any other entity. Further, in order to maintain our website, to manage our database, to distribute emails and to provide client communications, Kallisti Biotech contracts selected third parties. As necessary, the personal information you provide to us may be processed by these third parties, solely on Kallisti Biotech´s behalf but we do not authorise any of these service providers to make any other use of your information. We do not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. If Kallisti Biotech is acquired by another entity or is merged or consolidated, information about Kallisti Biotech’s customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this Privacy Policy.


Kallisti Biotech uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorised access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.

Accuracy and retention

You are entitled to request access to and correction of all personal data you provide to us, or to remove your name from Kallisti Biotech’s marketing list at any time by contacting us at by email If you are registered with Kallisti Biotech on our website and would like us to remove you from our marketing list, please login to your account and click on the unsubscribe link.

About cookies

Cookies are pieces of information a website can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the "help" tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information that the cookies contain.

Google Analytics and AdWords

In addition to our own cookies, we use third parties cookies to report the sites usage statistics and deliver advertisements. This includes the use of Google Analytics, Google AdWords and other related services.

We use Google AdWords to help connect with people looking for natural supplements, health and wellness and for dog owners looking for a natural, bone and joint supplement for their dog. We allow Google to collect data about our traffic using Google Analytics and AdWords cookies and identifiers. Google Analytics data is used by Kallisti Biotech Ltd and affiliates to monitor and improve our site and the service we provide. We also use AdWords to facilitate remarketing of our products. The cookies stored in your browser allow us to remarket our products to you via your browser. This means that as you are browsing, you may see our advertisements appear on third party sites across the internet.

Should you not wish your data to be used in this way we recommend you enable: Google AdWords opt out

Acceptance of privacy policy and modifications

By accessing and using the Kallisti Biotech website (including purchasing items through our website), or submitting personal information at a Kallisti Biotech store or any other Kallisti Biotech outlet, you consent to our collection, use and disclosure of your information as described in this privacy policy. Kallisti Biotech reserves the right occasionally to make changes to its privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you use our online shop. You should therefore review this page from time to time to get updated information including in particular, each time you use the online shop. We will notify you of any changes in our privacy policy by posting the modifications on our website.

Contact us

If you have any comments or queries regarding our privacy policy, please send an email to or write to us at the following address:

Kallisti Biotech Ltd
26 Latimer
Stony Stratford
Milton Keynes, MK11 1HY